Code Of Conduct

 

Guests must comply with the Booking Terms and Conditions, including the House Rules, and any other reasonable instructions from us, COAST & COUNTRY GETAWAYS. If the Property is located on the Mornington Peninsula then the guest must also agree to, and comply with, all the Short Term Stays Code of Conduct Rules as listed below:

  • Between 11:00pm and 7:00am, you are only entitled to quiet enjoyment of the property.
  • Between 11:00pm and 7:00am there is to be NO NOISE. Outdoor areas, including spa pools, outdoor decking or balconies are NOT to be used at all.
  • At any time, there is to be NO loud:
    1. Aggressive behaviour
    2. Yelling, screaming and arguing
    3. Cheering, clapping and singing
    4. Music
  • All guest cars are to be parked off the street or parked in areas that do not impact neighbours.
  • Additional accommodation is not allowed on site such as tents, caravans or campervans.
  • No excess rubbish is to be left at the property.
  • No extra guests, visitors are allowed at property.
  • If a complaint due to non-compliance of above, or excessive noise, or anti-social behaviour is received, security will be dispatched to investigate and may result in a $200 call-out charge. A report will be received by the COAST & COUNTRY GETAWAYS office with information as to whether a fee has been charged. This fee will be taken from the guest’s security deposit and is non-negotiable.
  • If a second security call-out with fee payable is received at any time during a guest’s stay, all guests at the premises will be evicted from the premises by security without refund of rent or bond.